WVT will not prevent users of our service from sending and receiving the lawful content of their choice; running lawful applications and using lawful services of their choice; or connecting their choice of legal devices that do not harm the network or the provision of Internet access service, facilitate theft of service, or harm other users of the service.

WVT will not unreasonably discriminate against any lawful Internet content, application or service in a manner that causes meaningful harm to users of our service or to competition.

WVT will continue to disclose accurate and relevant information in plain language regarding the characteristics and capabilities of our service offerings so that users of our service can make informed choices.

Legal Documentation:

Privacy Policy | Acceptable Use Policy | Internet Use Policy

Additionally, WVT practices include:

Monitoring and maintaining our networks to ensure no congestion. Using all reasonable commercial efforts to sustain the performance of our broadband internet access.

TARIFFS & REGULATIONS

Alteva of Warwick, LLC; d/b/a Warwick Valley Telephone provides service in New York and New Jersey and is subject to regulations from both the New York State Department of Public Service and the New Jersey Board of Public Utilities. Tariffs showing rates, rules and regulations for service are available for public inspection at our Business Office at 47 Main St, Warwick, NY, and also at the commissioner’s office at Office of Consumer Services, NYS Department of Public Service, 2 Empire Plaza, Albany, NY for the New York Tariff and at the New Jersey Board of Public Utilities Office, Division of Customer Assistance, 44 South Clinton Ave., 1st floor, Trenton, NJ; for the New Jersey Tariff.